Industry Innovations and Technology

The dedication and commitment we have for our customers shows in everything we do. Every action we take is measured against its affect on our customers. If it isn’t of benefit, we don’t do it. It’s that simple. Our staff and management team work very hard year round to ensure that we stay on top – that’s why we are considered industry leaders. We are never satisfied with our performance.

We continually improve not only our services that we provide to our customers, but our own internal operations as well. If we aren’t functioning at peak performance within our own company, we certainly aren’t going to be very helpful to you and your business.

Bafler has a main focus that at its very basic nature is simple – offer quality services at reasonable prices. Though we may be less expensive than our competition, don’t be fooled. You get more for your money with us than you would with our competitors. We’ve been doing this longer than they have and we have cut out all the unnecessary stuff. If it doesn’t make us faster, better, more efficient and it doesn’t meet the needs of our customers – it’s out.

Our managers use KPIs and feedback from both customers and employees to identify where we are performing well, where we may need to improve and they use it to identify any new avenues of service we should be exploring to better service our clients.

We recognize the importance of our relationships with vendors and carriers, but none are more important than the relationships we have with our customers and employees. Here’s how we work to keep those relationships strong and mutually beneficial to all parties.

  • Create a working environment for our employees where they feel safe and free from harassment of any kind
  • Acquire equipment and technology that make the jobs of our staff easier and more efficient
  • Devise and create new processes for both internal and external operations that benefit all involved
  • Gather and evaluate feedback from employees and customers and use that to improve on services and the work life of our employees
  • Provide as much training and coaching to our staff as possible in all areas
  • Employ the highly effective 5S Methodology ( Sort, Set in Order, Shine, Standardize and Sustain)
  • Create and foster relationships with all parties that play a part in our business to affect better working conditions, better pricing, etc.
  • Look to make improvements geared toward reducing waste and our carbon footprint on the environment.

Valeria Arredondo Urbina

Bafler has been a great company to work with. They are true experts in custom fulfillment solutions. Their support has been vital to the success of our business, helping us build and maintain a positive image. Thankfully, we will be working with Bafler for a long time. I would happily recommend them to anyone with urgent shipping needs.

Valeria Arredondo Urbina

Elizabeth P. Holmes

Over the years, we have worked with many 3PL providers, but none of them has proven to be as efficient as Bafler. They do whatever possible to reduce shipping costs and there is no such things as risks. The fulfillment company offers more than others, so I will definitely use Bafler’ services in the future. They help me with every shipment from start to finish.

Elizabeth P. Holmes

Richard M. Robinson

Bafler has a great deal of experience when it comes to order fulfillment. They acted in partnership with our business a long time ago and it is the best thing that has ever happened. The professionals source the products, repackage for retail, ship, not to mention that they accept the returns. I do not have to do anything.

Richard M. Robinson

Rainero Cepeda Tello

Partnering with Bafler has made it possible for us to streamline our shipping operations. Bafler receives and stores the products utilizing cutting edge technology. Needless to say, everything is backed by incredible customer service.

Rainero Cepeda Tello

Frydryk Rutkowski

Bafler and their team have gone above and beyond what any fulfillment company has done for us. Of course, any business is a priority for them. I did not want to change our logistics solution provider at the beginning, but I am glad I did. Bafler offers services that are highly comprehensive. Clients make the most of their investments.

Frydryk Rutkowski

Valeria Arredondo Urbina

Bafler has been a great company to work with. They are true experts in custom fulfillment solutions. Their support has been vital to the success of our business, helping us build and maintain a positive image. Thankfully, we will be working with Bafler for a long time. I would happily recommend them to anyone with urgent shipping needs.

Valeria Arredondo Urbina

Elizabeth P. Holmes

Over the years, we have worked with many 3PL providers, but none of them has proven to be as efficient as Bafler. They do whatever possible to reduce shipping costs and there is no such things as risks. The fulfillment company offers more than others, so I will definitely user Bafler’ services in the future. They help me with every shipment from start to finish.

Elizabeth P. Holmes

Richard M. Robinson

Bafler has a great deal of experience when it comes to order fulfillment. They acted in partnership with our business a long time ago and it is the best thing that has ever happened. The professionals source the products, repackage for retail, ship, not to mention that they accept the returns. I do not have to do anything.

Richard M. Robinson

Rainero Cepeda Tello

Partnering with Bafler has made it possible for us to streamline our shipping operations. Bafler receives and stores the products utilizing cutting edge technology. Needless to say, everything is backed by incredible customer service.

Rainero Cepeda Tello

Frydryk Rutkowski

Bafler and their team have gone above and beyond what any fulfillment company has done for us. Of course, any business is a priority for them. I did not want to change our logistics solution provider at the beginning, but I am glad I did. Bafler offers services that are highly comprehensive. Clients make the most of their investments.

Frydryk Rutkowski
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Customer Support

Customer service is evident in every department within our company. Everything we do is aimed at satisfying the customer and getting them what they need. Our Customer Service representatives receive intensive training on creative problem solving, critical thinking, multi-tasking and time management in addition to the latest business philosophies on customer service. From the time your product arrives at our facility, our staff puts the customer interests first. Every action taken is measured against how it will affect our customers and their ability to do business. Your success is our success.

Hours:

Monday - Friday from 09:00AM to 5:00PM (Pacific Standard Time)

Let us know how we can assist you! We look forward to hearing from you.

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